Shipping Policy

Last updated: July 17, 2026

We deliver across Egypt. Here's everything you need to know about how and when your ROMZ order arrives.

1. Coverage

We currently ship to all governorates within the Arab Republic of Egypt.

2. Processing Time

Orders are usually processed and handed to our courier within 1–2 business days after the order is confirmed.

3. Delivery Times

Cairo & Giza: 1–2 working days.

Alexandria & Delta: 2–3 working days.

Upper Egypt & remote areas: 3–5 working days.

These are estimates and may vary during peak periods or due to courier delays.

4. Order Tracking

Once your order ships, you can follow its progress on our Track Order page using your order number and the phone or email you ordered with.

5. Failed or Delayed Delivery

Our courier will attempt delivery and may contact you to arrange a suitable time. If delivery repeatedly fails due to incorrect details or no response, the order may be returned to us.

6. Contact

Questions about your shipment? Contact us at yromany665@gmail.com or +20 1060772779.