This Privacy Policy explains what information ROMZ collects, how we use it, and the choices you have. We are committed to protecting your privacy.
1. Information We Collect
We collect information you provide when you place an order or create an account: your name, email, phone number, shipping address and order details. We also collect basic technical data such as your IP address and browser type.
2. How We Use Your Information
We use your information to process and deliver orders, provide customer support, send order updates, prevent fraud, and — with your consent — send marketing communications.
3. Payment Processing
Card and wallet payments are processed by Paymob, a PCI-DSS compliant payment provider. Your full card details are entered on Paymob's secure systems and are not stored by ROMZ.
4. Sharing Your Information
We share information only as needed to run our business: with delivery couriers to fulfil your order, with Paymob to process payment, and where required by law. We do not sell your personal data.
5. Cookies
We use cookies and similar technologies to keep your cart, remember preferences and understand how the site is used. You can control cookies through your browser settings.
6. Data Security
We use appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We keep your personal data for as long as needed to fulfil orders and meet legal, accounting or reporting requirements.
8. Your Rights
You may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at support@romz.example.
9. Children's Privacy
Our website is not directed at children under 18, and we do not knowingly collect their personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact
For privacy questions, email support@romz.example or call +20 100 000 0000.